Ronna Caras
Ronna Caras is a well-known speaker and trainer whose break all the rules approach to selling, telephone prospecting and customer relations is used by some of the world’s leading companies.
She founded Caras Training in 1990 to develop and deliver training programs with measurable, sustainable results and a solid return on investment. Today, she leads her team of consultants, curriculum designers and facilitators to create custom, interactive, useful learning and development programs that change behaviors and improve profits.
Gloria Mogavero
Gloria Mogavero is Client Services Manager at Caras Training. She has more than 20 years of experience working directly with clients for both national and local companies, including managing a client services team in the highly competitive direct mail industry.
Susan Getgood
Susan Getgood is a social media and marketing consultant. She developed For the Face of Your Business for Caras Training and is an occasional contributor to the blog.
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For the Face of our Business Code of Ethics:
We focus on topics within our areas of expertise. You are welcome to disagree or support our observations and opinions in order to enhance our collective professional development.
- We will express our gratitude and respect for your comments promptly and pleasantly, even when we disagree with you.
- We will be honest about our clients and relationships so readers will understand our loyalties.
- We will link and trackback to other blogs appropriately, and always endeavor to add to the conversation.
- We will not delete comments unless they are spam, off-topic or unnecessarily derogatory or profane in the opinion of Ronna Caras. Ditto trackbacks.
- We will not delete posts unless the content proves to be completely off base or unnecessarily derogatory or profane in the opinion of Ronna Caras. If this happens we will leave a placeholder that explains what happened so search engines won’t perpetuate any mistakes we have made. More often, we will annotate the original post with new material rather than delete the post.
- We will not write about conversations or information that we learned in private without permission from every conversant. We will not break a trust or the terms of any of our confidentiality agreements both written and implied.
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Contact
Email: conversations@carastraining.com
Mail: PO Box 1087, Lynnfield, MA 01940
Telephone: 978.531.2022
Fax: 978.531.4044